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Click to Print | Click to Email | 06/01/2009 23:08:36

Career Opportunties

Current Vacancies

Telemarketing
location : Head Office - Prescot
Application end date : 17th August 2008
£5.52 p.h + Commission
Hours Mon-Fri 9am - 5pm

JOB DESCRIPTION & REQUIREMENTS

Qualifications & Experience :

Personal Qualities, Skills and Experience

  • Experience in a telemarketing environment preferrably from a service related industry
  • Ability to reach stringent call rates and closed appointment targets
  • Must have excellent written and verbal communication skills
  • Determined and self-motivating with a desire to succeed
  • Ability to work successfully within a team
  • Ability to integrate and interact with other departments
  • Flexible, able to create and adapt appropriate solutions
  • Energetic, positive and resilient
  • Highly organised

Competencies :

  • Ability to gain all required information for sales representatives before closing appointment
  • Employee should understand the positioning of the Company within its respective market and strive to improve the Company's profile
  • Promotes the Company in a professional manner, resilient and adaptive to different situations
  • Positive about ideas and changes to improve the effectiveness of the Telemarketing team
  • Effective management during telephone calls with customers
  • Takes responsibility for understanding personal goals, taking guidance from the appropriate managers
  • Demonstrates excellent levels of communication during calls, ensuring leads are processed accurately in a professional and competant manner
  • Is a strong team player, keen for self development and opportunities to learn new skills and acquire knowledge

    • JOB SCOPE

    Overall Job Purpose :

    This is a new position that has been created to aid the external sales team in making quality, qualified appointments. There is the potential to close lower value contracts by telephone, however the main purpose of this role will be to help the sales representatives by covering at least 50% of their weekly target appointments.

    Key Responsibilities:

    As a member of the Sales & Marketing team you will be required to assist with the following:

    • Generating high quality leads, as per the agreed KPI's
    • Making quality, qualified appointments for the external sales team.
    • Maintain and improve the profile of the Company via telephone calls. Portraying the Company in a professional and friendly manner.
    • Support/Contribute with Telemarketing initiatives /campaigns
    • Demonstrate the Sales & Marketing team in a positive light with other departments
    • There may also be additional activities to perform from time to time in order to maximise the contribution to the Company's goals and objectives
    • Produce data and reports for the business as and when required
    • Adhere to corporate policies and procedures as appropriate

    Supplementary

    To perform all duties in accordance with the Company, Health & Safety, Data Protection and Quality policy procedures.

    There may be additional activities to perform from time to time in order to maximise the contribution to the Company's goals and objectives

    Contact: Rachel.Harrison@ewc.eu.com with a cover letter and cv by email or via HR Administration Department:

    Environmental Waste Controls Ltd
    Kitling Road
    Knowsley Business Park
    Prescot
    Merseyside
    L34 9JA